Our policy: The environment

环境政策

As a family-owned retailer, a caring and compassionate approach lies at the core of everything we do.

We understand the environmental challenges facing a modern business. We know that change towards a

more responsible and sustainable society is needed and we are prepared to play our part in achieving

such change across every aspect of our business.

Our approach

We will continually re-align our actions with best environmental practice and stakeholders’expectations by:

• Developing and maintaining policies and procedures to monitor, assess and reduce the direct

  and indirect environmental impacts of our operations

• Setting clear objectives and targets and developing a programme for continuous improvement

addressing climate change, pollution prevention, resource utilisation and waste minimisation

• Meeting all appropriate legislative requirements as a minimum and adopting industry best

  practice wherever we can

• Sharing our progress on environmental policies and practices with all our relevant stakeholders

We are committed to:

• Working with suppliers on environmental improvements, including reducing unnecessary packaging

  on own brand products

• Engaging our people and our customers to empower them to play a part in minimising our impact on

  the environment

• Managing our climate change risks

• Working collaboratively with the wider retail industry to address common issues affecting retailers

Our policy: Energy

能源政策

We have long recognised the importance of energy efficiency. It helps keep our costs down, give better value

to customers and play a part in reducing the environmental impacts of energy generation. Today, more than ever,

we are taking steps to reduce our energy impacts by harnessing new ideas and technologies and introducing

practices designed to bring energy effi ciencies across our entire business.

Our approach

We will continue to follow the Carbon Trust’s four principles:

measure, manage, reduce and certify. We will do this by:

• Measuring our energy usage with advanced technologies to identify and adopt energy reductions

• Managing our energy effectively to cut out waste

• Reducing our energy usage by designing our premises and operations to incorporate systems which

  ensure better energy-effi ciency

• Adopting certifi ed, easy-to-follow processes to ensure our energy saving improvements are maintained

  in the long-term

We are committed to:

• Operating an energy effi cient business

• Providing appropriate help, funding and operational resources to reduce our business energy usage

• Reporting openly on how much energy we use and how much we have saved on a yearly basis

• Achieving certifi cation of the Carbon Standard or Energy Efficiency Accreditation Scheme