Overview
The Omega program has been developed to make sure that Omega clients are properly protected by
ensuring that their merchandise is manufactured by suppliers who operate in an ethical manner with
due regard to the health, safety, and general working conditions of their staff.
As directed by our client, it is usual that specified active factories are subject to a full evaluation once
per year and that every new factory is evaluated prior to orders being placed. The initial evaluation will
take at least 1 full day and be carried out by Omega auditors, all of whom are SA-8000 certified.
These terms summarize a factory’s overall working conditions based objectively on the audit findings
and are used to obtain an on-going commitment from the factory management to remedy any problem
areas. In addition, Omega formulates a Corrective Action Plan (CAP) which identifies any social
compliance violations and advises how these can be rectified. If required, Omega will conduct follow up
audits to confirm that the agreed Corrective Action Plan has been implemented.
If serious compliance violations are identified, however, Omega will classify the factory as having
"critical violations". Critical violations are as follows:
Child labor: The factory employs persons under the legal minimum working age (or other, if specified by
client) in the production of merchandise.
Forced labor: The factory uses forced, indentured or conscript labor in their manufacturing operations.
Corporal Punishment: The factory uses corporal punishment or other forms of mental or physical
coercion.
Discrimination: The factory does not employ workers based on their abilities, rather than their personal
characteristics or beliefs.
Corruption: The factory has indicated an acceptance of corrupt practices.
Denied Access: The factory does not permit the auditor(s) to enter the factory for the performance of
their duties on the agree date, or within the agreed timeframes, as specified previously.
Health & Safety: The factory has health and safety violations that endanger the lives of workers.
Continuous improvement is behind the whole philosophy of corporate social responsibility. This
approach is widely adopted not only by Omega clients but also by many multi-national companies who
have their own compliance programs. Even where critical violations are absent, Omega will always put
in place a comprehensive Corrective Action Plan to rectify any areas of non-compliance.
Audit Scope
During the audit process, Omega auditors will evaluate whether the factory meets the required criteria
under 10 broad headings. Criteria are set by the legislation of the country / region where the factory is
located, and any additional legislation / requirements set by Omega’s client. It is the responsibility of
each factory to understand the legal requirements to which they must adhere and to ensure that they
keep abreast of any updates or changes to the applicable legislation.
Following is an overview of the 10 main areas considered in an Omega Social Accountability Audit with
more specific subheadings provided where necessary:
A. Prison / Forced Labor
The Omega auditor will assess whether the factory employs workers of their own free will and affords
them the freedom to come and go and work overtime as they please. The factory is not permitted to
employ prison labor. In addition, the factory cannot retain personal documents of or any money from its
employees.
B. Freedom of Association
The Omega auditor will assess whether the workers are represented by a Union / Workers Committee /
Organization which allows them to reasonably voice their opinions to ma