核心价值观

Our values guide how we behave as individuals, and collectively, our behaviors determine how we are perceived as a company.我们的价值观指导我们如何表现为个人，集体，我们的行为，我们如何确定公司视为一个。 Following are the five core values that each of us must follow and the underlying behaviors that support each value.以下是五个核心价值观，我们每个人都必须遵循的价值基础和每一行为的支持。

We act with integrity and communicate honestly and openly:我们行事正直和诚实和公开的沟通：

• Act ethically and with integrity行为符合道德和诚信
• Deal with people and issues openly, directly and respectfully处理人民和问题公开，直接和尊敬
• Take actions that are consistent with words采取的行动是一致的文字
• Do the right thing even if unpopular or risky做正确的事，即使不受欢迎或有风险

We are passionate about meeting our customers' needs and delivering for our shareholders:我们的股东热爱满足客户的需要我们和交付：

• Demonstrate a passion for understanding and meeting the needs of our customers and shareholders表现出热情，股东和客户的理解和满足我们的需要
• Take active responsibility for the quality of service we provide to customers and others以积极负责的服务品质为我们提供给客户和其他人
• Have a “can do” attitude and bias for action有一个“可以做”的态度和行动偏差
• Hold self and others accountable for results保持自己和他人的结果负责

We are accountable for all of our own actions: these include safety, protecting the environment, and supporting our communities:我们负责所有我们自己的行动：其中包括安全，保护环境，支持我们的社区：

• Build safety into everything we do建立安全到我们所做的一切
• Take accountability for actions, decisions and results vs. blaming以指责问责行动，决定和结果主场迎战
• Demonstrate commitment to improving the health and well-being of the environment and the communities we serve展示致力于改善健康和福利的福利服务和社区的环境，我们
• Act in a way that connects the company's actions and the well-being of the community在行为方式，连接该公司的行动和良好的社会福利

We work together as a team and are committed to excellence and innovation:我们作为一个团队一起工作，并致力于追求卓越和创新：

• Take ownership of team goals and are accountable for own part in the process以团队目标的所有权，并负责处理在为自己的一部分
• Have high performance expectations and a mind set of excellence有较高的期望，以及对卓越性能设置一个心灵
• Promote teamwork among groups; discourage “we vs. they” thinking促进群体合作;劝阻：“我们主场迎战他们”思想
• Openly give and receive coaching and feedback公开给予和接受辅导和反馈
• Are innovative in identifying new opportunities and approaches for our customers and ourselves创新是在确定新的机会和途径为我们的客户和我们自己
• Embrace change and are personally willing to undertake it拥抱变化，并愿意承担它亲自

We respect each other and celebrate our diversity:我们相互尊重，庆祝我们的多样性：

• Treat fellow employees and customers with respect对待员工和客户与同事的尊重
• Appreciate and value each other and our diverse backgrounds and life experiences互相欣赏和价值，我们的不同背景和生活经验
• Celebrate and leverage our diversity庆祝我们的多样性和利用
• Listen to input from teammates to reach the best solution听队友的投入达到最佳的解决方案
• Invite feedback from others邀请其他人的反馈
• Foster a climate of trust and openness between people树立人民之间的信任和开放的气氛

You Are the Key 您是关键

You are responsible for making business decisions that are consistent with our commitment to compliance and ethics.你是道德责任作出商业决策，并符合我们的承诺的遵守情况。 Always use the “STAR” method: S top, T hink, and A ct R esponsibly to work through tough decisions.始终用“星”方法： 顶级，Ŧ欣克，并进行CTṛesponsibly工作，通过艰难的决定。

Remember:请记住：

• Apply PG&E's “Core Values” to all business decisions. PG＆E公司申请的“核心价值观”的所有商业决策。 Deal fairly with PG&E's customers, suppliers and competitors, and your fellow officers or employees. You should not take unfair advantage of anyone through manipulation, concealment, abuse of privileged information, misrepresentation of material facts, or any other unfair-dealing practice.处理公平与PG＆E的客户，供应商和竞争对手，和你的同僚或雇员。你不应该采取的任何人通过操纵不公平的优势，隐瞒，信息滥用特权，实践歪曲重要事实，或任何其他不公平关联交易。
  
   
• Never knowingly violate laws, regulations, policies, or standards, even if you think doing so would lower costs, increase earnings, or delight a customer.从来没有故意违反法律，法规，政策或标准，即使你认为这样做会降低成本，增加收入，或喜悦的客户。 Even your supervisor cannot order you to take an action that intentionally violates a law, regulation, policy, or standard.即使你的上司命令你不能采取行动，故意违反法律，法规，政策或标准。
  
   
• If you aren't sure, ask.如果你不知道，问。 Check with your supervisor or human resources representative, or call the Compliance and Ethics Helpline at 1-888-231-2310.请与您的主管或人力资源代表，或致电1-888-231-2310与伦理热线在履约。