7.1 Tchibo Social and Environmental Code of Conduct Principles
for Social and Environmental Compliance
in the Non Food Business
Status: May 2014
Continuous Development Approach
Business partners, their producers and subcontractors agree to continuously work on the improvement of social and environmental standards. They will receive appropriate time for remediation while prioritizing workers’ most urgent needs. Tchibo will provide support and advice. Good audit and training results will reduce the intensity of follow-up auditing.
Costs of Training and Auditing
Tchibo covers the costs for initial audits. Exceptions apply when the initial audit has to be postponed for any reason which the business partner/producer/manufacturer/subcontractor is liable for. In this case, the business partner shall submit awritten statement to Tchibo indicating the reason why the audit was postponed. They shall also bear the costs for the initial audit which has to be carried out within 14 days (from the date of the unsuccessful audit attempt). If the attempt to carry out the initial audit at a later date fails for any reason which the business partner/producer/manufacturer/subcontractor is liable for, then Tchibo shall be entitled to withdraw from the contract without granting any days of grace and reject the service, claiming damages instead of the service.
Costs for remediation, the provision of the appropriate remediation evidence including follow- up audits have to be coveredby the business partner. The costs for training, support and advice are subject to special arrangements between Tchibo and the business partner.