3.4.10 Personal Attributes and Desired Behaviour

The Certification Body shall have a system in place to ensure auditors conduct themselves in a professional manner. The following includes examples of required personal attributes and behaviour:

► Ethical; i.e. fair, truthful, sincere, honest and discreet,

► Open minded; i.e. willing to consider alternative ideas or points of view, ► Diplomatic; i.e. tactful in dealing with people,

► Observant; i.e. actually aware of physical surroundings and activities,

► Perceptive; i.e. instinctive, aware of and able to understand situations, ► Versatile; i.e. adjusts readily to different situations,

► Tenacious; i.e. persistent, focussed on achieving objectives, ► Decisive; i.e. timely conclusions based on logical reasoning,

► Self-reliant; i.e. acts independently whilst interacting effectively with others,

► Integrity; i.e. aware of need for confidentiality and observes professional code of conduct.